Operations

Your institution relies on smooth operations processes to please accountholders, ensure transaction accuracy, and increase efficiency. Through these sessions, you can discover proven best practices and innovative approaches.

Operations

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  1. Cannabis Banking Certification
    Quick View
    • On-Demand
    • Certification
    Cannabis Banking Certification

    Cannabis banking expert Paul Dunford will guide you through information-packed sessions filled with immediate action items. You will learn how to support a cannabis banking program in your institution while limiting risk and maintaining legal compliance.

    Topics Covered

    • Initial Due Diligence and Risk Rating
    • Sales Validation
    • Ongoing Due Diligence and Account Monitoring
    • FinCEN Reporting
    • On-Demand
    • Certification
    Cannabis Banking Certification
    Paul Dunford
    From $999.00
  2. CRA: Transition From Small To ISB Or ISB To Large Bank Test
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    • On-Demand
    CRA: Transition From Small To ISB Or ISB To Large Bank Test

    CRA expert Rheanna Rodriguez will walk through a comprehensive plan you can follow to establish a robust program in your institution. You will learn how to embrace your community and please regulators.

    Topics Covered

    • How to prepare for a transition from a small bank to an ISB
    • How to prepare for a transition from an ISB to a large bank
    • Importance of a CRA strategy and goals
    • Importance of creating a CRA program
    • Importance of monitoring lending levels and trends
    • Creation of a self-assessment
  3. CRA: Community Development Activities
    Quick View
    • Live Session
    CRA: Community Development Activities
    Scheduled for 60 minutes including question and answer period. Tuesday, August 9, 2022; 12:30 PM Eastern

    CRA expert Rheanna Rodriguez will show you the value of community development activities and provide step-by-step instructions you can incorporate into your 2022 plan.

    Topics Covered

    • Quality community development activities
    • Evaluation of community development activities
    • Different evaluations based on bank size
    • Break down of each community development hook
    • How to provide context to your institution’s community development activities
    • Documentation best practices
    • Live Session
    CRA: Community Development Activities
    Tuesday, August 9, 2022; 12:30 PM Eastern
    Rheanna Rodriguez
    From $189.00
  4. How To Build A Strong CRA Program
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    • On-Demand
    How To Build A Strong CRA Program

    CRA expert Rheanna Rodriguez will help you identify and leverage existing bank practices to build a strong CRA program regardless of the size of your bank.

    Topics Covered

    • What should be included in your institution’s CRA program
    • Why creating a committee is necessary
    • Why understanding the strategic plan is important
    • What you should include in your monitoring program
    • How you should analyze your CRA applicable data
    • How to leverage existing practices
    • On-Demand
    How To Build A Strong CRA Program
    Rheanna Rodriguez
    From $189.00
  5. CRA Rating Bootcamp
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    • On-Demand
    • Bootcamp
    CRA Rating Bootcamp

    CRA expert Rheanna Rodriguez will walk through a comprehensive plan you can follow to establish a robust program in your institution. You will learn how to embrace your community and please regulators.

    Topics Covered

    • What should be included in your institution’s CRA program
    • Why creating a committee is necessary
    • Why understanding the strategic plan is important
    • What you should include in your monitoring program
    • How you should analyze your CRA applicable data
    • How to leverage existing practices
    • On-Demand
    • Bootcamp
    CRA Rating Bootcamp
    Rheanna Rodriguez
    From $399.00
  6. How To Handle ACH Issues: Case Studies And Lessons
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    • On-Demand
    How To Handle ACH Issues: Case Studies And Lessons

    UMACHA’s Education Team of Kimberly Ellis and Jason Johnson will walk you through a few case studies that their members have brought to them from their institutions. You will learn how to handle unusual ACH issues.

    Topics Covered

    • How should you handle transactions where the name on the entry does not match the name on the account?
    • What should you do when originators are unable to provide proof of authorization?
    • What are the timeframes for breach of warranty claims?
    • What Regulation E requirements must you consider?
    • How can you use reversals properly?
    • What happens if you miss a deadline to return an item?
    • On-Demand
    How To Handle ACH Issues: Case Studies And Lessons
    Kim Ellis and Jason Johnson
    $149.00
  7. Upcoming ACH Rule Changes: New Meaningful Modernization Rules
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    • On-Demand
    Upcoming ACH Rule Changes: New Meaningful Modernization Rules

    ACH expert Kim Ellis will provide step-by-step practical guidance to show you how to update your financial institution’s procedures. You will learn how Meaningful Modernization will affect you and your accountholders.

    What You'll Learn

    • What are the new rules?
    • How do the rule changes apply to your financial institution?
    • What impact will the rules have on accountholders and originators?
    • What specific steps must you take to comply before September 17?
  8. BREAKING: SCOTUS Ends Eviction Moratorium: Implications For Your Financial Institutions
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    • On-Demand
    BREAKING: SCOTUS Ends Eviction Moratorium: Implications For Your Financial Institutions

    Legal expert Daniel Cotter will explain how the end of the foreclosure moratorium will affect your financial institution. You will learn how to handle mortgages currently in default.

    What You'll Learn

    • How does the Supreme Court decision limit you from proceeding with foreclosures?
    • What impact does the pandemic continue to have on defaults?
    • What action should you take since the moratorium ended?
    • How do student loan debt protections affect financial institutions?
    • What will increased defaults mean for your institution?
  9. Master Excel: A Four-Part Series
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    • On-Demand
    • Series
    Master Excel: A Four-Part Series

    Excel expert Miri Miller will walk through the basics of Excel and move into advanced Excel tools with hands-on examples and shortcuts. You will learn the powerful features of Excel.

    Series Includes

    • Excel Fundamentals
    • Next Steps with Excel
    • Intermediate Excel
    • Advanced Excel
    • On-Demand
    • Series
    Master Excel: A Four-Part Series
    Miri Miller
    From $499.00
  10. How To Guide: Ransomware Crisis Communications Before, During, And After An Attack
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    • On-Demand
    How To Guide: Ransomware Crisis Communications Before, During, And After An Attack

    Public relations expert Dan Rene and nationally recognized corporate trainer Bob Greene will prepare you to respond to the increasingly likely reality of a ransomware attack. You will learn how to communicate quickly, accurately, and professionally to maintain your brand reputation.

    What You'll Learn

    • How have communications regarding recent ransomware attacks fared?
    • How can you take control of the narrative?
    • What is the difference between reporting and reacting?
    • How can you prepare a crisis communication strategy?
    • What messages should you prioritize?
    • Who can speak on behalf of your organization?
    • What instructions should you give to employees about responding to the media?
    • How can you stay on message?
  11. Risk-Based Audit Practices: Post-Pandemic Approaches
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    • On-Demand
    Risk-Based Audit Practices: Post-Pandemic Approaches

    Risk management expert Daniel Clark will share the basics of conducting a risk-based audit. You will learn how to meet the regulators on their own ground and add more value to your institution.

    What You'll Learn

    • What is a risk-based audit? Why is it useful?
    • What are the origins of risk-based auditing?
    • How can you translate risk to audit and audit to risk?
    • How can technology drive excellence?
  12. How To Prepare For The Foreclosure Moratorium To End On July 31
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    • On-Demand
    How To Prepare For The Foreclosure Moratorium To End On July 31

    Legal expert Daniel Cotter will explain how the end of the foreclosure moratorium will affect your financial institution. You will learn how to prepare now for July 31.

    What You'll Learn

    • What impact does the pandemic continue to have on defaults?
    • What should you do when the moratorium on home foreclosures ends?
    • How do student loan debt protections affect financial institutions?
    • What will increased defaults mean for your institution?

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