Your institution relies on smooth operations processes to please accountholders, ensure transaction accuracy, and increase efficiency. Through these sessions, you can discover proven best practices and innovative approaches.
Scheduled for 75 minutes including question and answer period.Tuesday, October 19, 2021; 2:00 PM Eastern
UMACHA’s Education Team of Kimberly Ellis and Jason Johnson will walk you through a few case studies that their members have brought to them from their institutions. You will learn how to handle unusual ACH issues.
Topics Covered
How should you handle transactions where the name on the entry does not match the name on the account?
What should you do when originators are unable to provide proof of authorization?
What are the timeframes for breach of warranty claims?
What Regulation E requirements must you consider?
How can you use reversals properly?
What happens if you miss a deadline to return an item?
Scheduled for 60 minutes including question and answer period.Thursday, September 2, 2021; 2:00 PM Eastern
ACH expert Kim Ellis will provide step-by-step practical guidance to show you how to update your financial institution’s procedures. You will learn how Meaningful Modernization will affect you and your accountholders.
What You'll Learn
What are the new rules?
How do the rule changes apply to your financial institution?
What impact will the rules have on accountholders and originators?
What specific steps must you take to comply before September 17?
Legal expert Daniel Cotter will explain how the end of the foreclosure moratorium will affect your financial institution. You will learn how to handle mortgages currently in default.
What You'll Learn
How does the Supreme Court decision limit you from proceeding with foreclosures?
What impact does the pandemic continue to have on defaults?
What action should you take since the moratorium ended?
How do student loan debt protections affect financial institutions?
What will increased defaults mean for your institution?
4 Sessions scheduled for 75 minutes including question and answer period.Monday, November 8, 2021 - Friday, November 12, 2021; 12:30 PM Eastern, excluding Thursday, November 11,2021
Excel expert Miri Miller will walk through the basics of Excel and move into advanced Excel tools with hands-on examples and shortcuts. You will learn the powerful features of Excel.
Scheduled for 60 minutes including question and answer period.Wednesday, August 4, 2021; 12:30 PM Eastern
Public relations expert Dan Rene and nationally recognized corporate trainer Bob Greene will prepare you to respond to the increasingly likely reality of a ransomware attack. You will learn how to communicate quickly, accurately, and professionally to maintain your brand reputation.
What You'll Learn
How have communications regarding recent ransomware attacks fared?
How can you take control of the narrative?
What is the difference between reporting and reacting?
How can you prepare a crisis communication strategy?
What messages should you prioritize?
Who can speak on behalf of your organization?
What instructions should you give to employees about responding to the media?
Scheduled for 60 minutes including question and answer period.Friday, August 6, 2021; 12:30 PM Eastern
Risk management expert Daniel Clark will share the basics of conducting a risk-based audit. You will learn how to meet the regulators on their own ground and add more value to your institution.
What You'll Learn
What is a risk-based audit? Why is it useful?
What are the origins of risk-based auditing?
How can you translate risk to audit and audit to risk?
Legal expert Daniel Cotter will explain how the end of the foreclosure moratorium will affect your financial institution. You will learn how to prepare now for July 31.
What You'll Learn
What impact does the pandemic continue to have on defaults?
What should you do when the moratorium on home foreclosures ends?
How do student loan debt protections affect financial institutions?
What will increased defaults mean for your institution?
Legal expert Daniel Cotter will distill the essential details of the CFPB June 16 interpretive rule. You will discover the impact of the resumption of MLA investigations and learn how to prepare.
What You'll Learn
What does the Military Lending Act cover?
Who is subject to the MLA?
What does the CFPB’s change in position mean for your institution?
How should you prepare now for examinations to resume?
Risk management expert Daniel Clark will unveil agile audit methodologies. You will learn practical techniques to apply immediately to your next audit and long-term strategies to increase your relevance.
What You'll Learn
What are agile audit techniques?
Why do financial institutions need agile auditors?
What specific steps should you follow to transform your approach?
Scheduled for 60 minutes including question and answer period.Wednesday, July 14, 2021; 1:00 PM Eastern
Banking expert Chris Hill and professional educator Bob Greene will decipher the structure and content of the call report. You will learn how to read, interpret, and understand the information.
Topics Covered
What information does the call report include?
What does the Uniform Bank Performance Report contain?
How should you interpret the data?
How can you use the information from these reports?
How does the call report compare to internal financial statements?
Can you use these filings to assess your competition?
