Human Resources and Management

One of the most critical responsibilities of every professional is developing employees. These sessions will show you how to build and manage a productive team while keeping legal requirements in mind.

Human Resources and Management

Items 1-12 of 41

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  1. Human-Centered Management Certification
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    • On-Demand
    • Certification
    Human-Centered Management Certification

    Leadership expert Wendy Sellers will give you the tools you need to become a human-centered manager. You will learn how to apply these techniques to the day-to-day interactions in your workplace.

    Benefits of Certification

    • Ethical, social, economic, and institutional perspectives of Human-Centered Management
    • Rethinking management as leadership utilizing vital foundational skills
    • A focus on integrity
    • Four elements of trust: compassion, consistency, competency, and communication
    • On-Demand
    • Certification
    Human-Centered Management Certification
    Wendy Sellers
    From $499.00
  2. Management 101 Certification: Essential Skills For Managers
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    • On-Demand
    • Certification
    Management 101 Certification: Essential Skills For Managers

    Human resources expert Wendy Sellers will provide managers with the insights they need to protect their organizations and support employees. You will learn about essential laws and best practices.

    Benefits of Certification

    • Master the federal employment law basics, including leave and discrimination
    • Address performance and behavior challenges
    • Hire stars and terminate losers
    • Demonstrate your knowledge
    • Earn a prestigious certification
    • Qualify for a promotion
    • On-Demand
    • Certification
    Management 101 Certification: Essential Skills For Managers
    Wendy Sellers
    From $499.00
  3. The 5 Skills Bank Leadership Pros Have (And You Need)
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    • On-Demand
    The 5 Skills Bank Leadership Pros Have (And You Need)

    Banking expert Trish Springfield will explain the details of the soft skills required in 2021. You will learn the specific steps to master the skills and use them daily.

    Topics Covered

    • Why are these the top five soft skills this year?
    • How can you master these soft skills?
    • What technical steps should you take for each skill?
    • How should you apply these skills to your day-to-day work?
  4. Managing Employee Performance Problems: Tips And Tactics
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    • On-Demand
    Managing Employee Performance Problems: Tips And Tactics

    Human resources expert Jenni Stone will share specific steps you can take to identify, address, eliminate, and prevent employee performance problems. You will learn how to keep your entire team focused on their goals and striving for organizational success.

    What You'll Learn

    • What typically causes employee performance problems?
    • What questions should you include in an employee assessment framework?
    • How can you execute the coaching process?
    • What are the benefits of clear boundaries or guidelines for team behavior?
  5. Anti-Racism In Financial Institutions: How to Be an Ally For Staff, Clients, And Members
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    • On-Demand
    Anti-Racism In Financial Institutions: How to Be an Ally For Staff, Clients, And Members
    Scheduled for 60 minutes including question and answer period.

    Equity experts Precious Green Gunter and Brandon Washington will reveal how to honor all staff and customer perspectives in ways that acknowledge minority individuals’ experiences with anecdotal and structural racism. You will learn from discussions of real-world scenarios led by the facilitators.

    What You'll Learn

    • Which laws prohibit discrimination? What do they require?
    • How should you begin addressing the real-world issues affecting stakeholders?
    • How can you ensure inclusion in service availability and lending decisions?
    • What racial conversations should take place in your institution?
  6. ACH Operators 101
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    • On-Demand
    ACH Operators 101
    Scheduled for 60 minutes including question and answer period.

    ACH expert Jennifer Miller will take a deep dive who the ACH operators are and how they work. You will learn more about their interactions with your financial institution’s transactions.

    Topics Covered

    • Who are the U.S. ACH operators? Where are they located?
    • Why are there two?
    • What role do these ACH operators play?
    • How should you work with them?
    • On-Demand
    ACH Operators 101
    Jennifer A. Miller
    $129.00
  7. Excel At Excel: Create Charts From Data For Banks And Credit Unions
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    • On-Demand
    Excel At Excel: Create Charts From Data For Banks And Credit Unions

    Excel expert Daniel Cotter will show you how to create impressive and informative charts from your data. You will learn how to share information with clear and compelling visual representations.

    Topics Covered

    • How can you create a chart from Excel data?
    • How can you add data labels and titles?
    • How can trendlines help you predict the future?
    • What formatting refinements can you apply to make your charts beautiful?
    • How can you link an Excel chart to other apps and documents?
    • When should you use each type of chart?
  8. Identity Theft Prevention: Your Responsibilities Under The FACT Act
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    • On-Demand
    Identity Theft Prevention: Your Responsibilities Under The FACT Act
    Scheduled for 60 minutes including question and answer period.
    A panel of legal and financial security experts will take you through the fundamentals of recognizing and responding to the ubiquitous identity theft threat. You will learn how to protect your financial institution and your customers/members.

    Topics Covered

    • What are your obligations under the FACT Act?
    • What four elements must you include in your identity theft prevention program?
    • What are the red flags of identity theft that may occur in routine operations?
    • How can you detect red flags?
    • What actions should you take when you suspect identity theft?
    • How will you update your program to reflect new threats?
    • On-Demand
    Identity Theft Prevention: Your Responsibilities Under The FACT Act
    Jim Castagnera, Robert J. Lackie, Leo Castagnera
    $129.00
  9. Excel At Excel: Data Analysis For Banks And Credit Unions
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    • On-Demand
    Excel At Excel: Data Analysis For Banks And Credit Unions
    Scheduled for 60 minutes including question and answer period.
    Daniel Cotter will show you specific steps, features, and functions that you can apply to use Excel to your full advantage. You will learn the best practices for using spreadsheets in your financial institution.

    Topics Covered

    • Sorting data
    • Hiding data
    • Charting data
    • Filtering data
    • Using tables
  10. COVID-19 And The Cannabis Economy: Financial Opportunities
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    • On-Demand
    COVID-19 And The Cannabis Economy: Financial Opportunities
    Cannabis entrepreneur and financier Kevin Gibbs will reveal the opportunities that the industry offers. You will learn the strategies that companies have adopted to prosper during the COVID-19 pandemic.

    What You'll Learn

    • What is the financial opportunity in the legal cannabis marketplace?
    • What political and social trends are affecting growth?
    • How has COVID-19 affected the cannabis economy?
    • What pandemic-related regulatory changes have increased opportunities?
    • How have consumers’ purchasing patterns changed?
    • How are large companies pivoting to succeed?
  11. COVID-19 And E-Sign Act Compliance: Delivery Of Loan Documents
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    • On-Demand
    COVID-19 And E-Sign Act Compliance: Delivery Of Loan Documents

    National compliance consultant Molly Stull will explain how to ensure electronic loan documents meet the regulatory requirements. You will learn how to take advantage of the E-Sign Act to facilitate safety, social distancing, and remote work while COVID-19 persists.

    Topics Covered

    • How can you ensure regulatory compliance?
    • What are the specific requirements of the E-Sign Act?
    • What should examiners review within the E-Sign process?
    • How long must you retain records?
    • How can you deliver documents electronically without a dedicated product?
    • What must your E-Sign notices include?
    • To which loan documents does the Act apply?
  12. Credit Risk Management In A Recession Series
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    • On-Demand
    Credit Risk Management In A Recession Series
    Banking veteran Michael Wear will share real-life credit risk management lessons from previous recessions in our engaging two-webinar series.

    Sessions in this Series:

    • COVID-19 And Impact On Industries: How To Evolve Your Credit Memos
    • COVID-19 and Loan Portfolio Triage And How Your Loan Grading Is Affected

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