Human Resources and Management

One of the most critical responsibilities of every professional is developing employees. These sessions will show you how to build and manage a productive team while keeping legal requirements in mind.

Human Resources and Management

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  1. Management 101 Certification: Essential Skills For Managers
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    • Certification
    Management 101 Certification: Essential Skills For Managers

    Human resources expert Wendy Sellers will provide managers with the insights they need to protect their organizations and support employees. You will learn about essential laws and best practices.

    Benefits of Certification

    • Master the federal employment law basics, including leave and discrimination
    • Address performance and behavior challenges
    • Hire stars and terminate losers
    • Communicate consistently
    • Demonstrate your knowledge
    • Earn a prestigious certification
  2. EEOCs Newest Guidance - Vaccines, Incentives, And More
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    • Live Session
    EEOCs Newest Guidance - Vaccines, Incentives, And More
    Scheduled for 60 minutes including question and answer period. Monday, August 16, 2021; 12:00 PM Eastern

    Employment law and COVID-19 expert Melissa Fleischer will help you better understand the latest EEOC guidance and answer your most pressing questions.

    What You'll Learn

    • Can employers ask for proof that an employee has been vaccinated?
    • Does it violate ADA or GINA to ask for proof of vaccinations?
    • Can you retain an employee’s vaccination card or a copy?
    • What are your confidentiality obligations regarding the vaccination card?
    • Do employers have to allow employees to go unmasked per CDC guidelines?
    • Can employers make the COVID-19 vaccine mandatory?
    • Can you legally offer incentives to get the COVID-19 vaccine?
    • Live Session
    EEOCs Newest Guidance - Vaccines, Incentives, And More
    Monday, August 16, 2021; 12:00 PM Eastern
    Melissa Fleischer
    From $149.00
  3. The 5 Skills Bank Leadership Pros Have (And You Need)
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    • On-Demand
    The 5 Skills Bank Leadership Pros Have (And You Need)

    Banking expert Trish Springfield will explain the details of the soft skills required in 2021. You will learn the specific steps to master the skills and use them daily.

    Topics Covered

    • Why are these the top five soft skills this year?
    • How can you master these soft skills?
    • What technical steps should you take for each skill?
    • How should you apply these skills to your day-to-day work?
  4. New Title VII Requirements: How Banks And Credit Unions Must Comply
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    • On-Demand
    New Title VII Requirements: How Banks And Credit Unions Must Comply

    Dr. Jim Castagnera, an employment attorney with four decades of experience, will explain the latest developments and detail the changes you need to make in your financial institution.

    What You'll Learn

    • What are the latest developments regarding Title VII?
    • How have recent state laws addressed race, sex, and religious discrimination?
    • What are the latest actions of the financial industry’s regulatory agencies regarding employment discrimination and affirmative action?
    • What additional changes are expected in the near future?
  5. Managing Employee Performance Problems: Tips And Tactics
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    • On-Demand
    Managing Employee Performance Problems: Tips And Tactics

    Human resources expert Jenni Stone will share specific steps you can take to identify, address, eliminate, and prevent employee performance problems. You will learn how to keep your entire team focused on their goals and striving for organizational success.

    What You'll Learn

    • What typically causes employee performance problems?
    • What questions should you include in an employee assessment framework?
    • How can you execute the coaching process?
    • What are the benefits of clear boundaries or guidelines for team behavior?
  6. Insider Threat: How To Prevent Internal Fraud And Theft During COVID-19
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    • On-Demand
    Insider Threat: How To Prevent Internal Fraud And Theft During COVID-19
    Financial crime expert Michael Schidlow will startle you with examples of the internal fraud that happens in organizations. You will learn how to reduce insider threats.

    What You'll Learn

    • What is the root cause of internal misconduct?
    • How should you conduct a fraud risk assessment?
    • What enhanced oversight will enable you to spot fraud and misconduct?
    • How can you prevent fraud?
    • What controls should you implement?
  7. FMLA and COVID-19: What Banks Need To Know, In 90 Minutes
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    • On-Demand
    FMLA and COVID-19: What Banks Need To Know, In 90 Minutes
    Scheduled for 60 minutes including question and answer period.
    Human resources expert Teri Morning will explain how to apply FMLA leave to COVID-19 situations. You will learn how to help employees who need to take time away while protecting your financial institution.

    Topics Covered

    • What are the three pillars of FMLA?
    • Which employees are eligible?
    • What are the employer obligations?
    • What are considered serious health conditions?
    • When is COVID-19 a reason for taking FMLA leave?
    • Are medical certifications necessary?
    • How should you handle intermittent leave?
  8. Difficult Conversations About Bias, Masks, Hygiene, And More: Step-By-Step Guidance For Financial Institutions
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    • On-Demand
    Difficult Conversations About Bias, Masks, Hygiene, And More: Step-By-Step Guidance For Financial Institutions

    Human resources expert Jenni Stone will share scenarios that require intervention, tips for approaching them, and sample language you can use to say the things that may be hard to hear.

    What You'll Learn

    • How should you talk with employees who refuse to wear masks?
    • What techniques work for handling difficult employees and disruptive behaviors?
    • What approach is most effective for having difficult conversations online?
    • How should you address personal habit and hygiene issues?
    • How can you broach race, bias, and microaggressions?
  9. Anti-Racism In Financial Institutions: How to Be an Ally For Staff, Clients, And Members
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    • On-Demand
    Anti-Racism In Financial Institutions: How to Be an Ally For Staff, Clients, And Members
    Scheduled for 60 minutes including question and answer period.

    Equity experts Precious Green Gunter and Brandon Washington will reveal how to honor all staff and customer perspectives in ways that acknowledge minority individuals’ experiences with anecdotal and structural racism. You will learn from discussions of real-world scenarios led by the facilitators.

    What You'll Learn

    • Which laws prohibit discrimination? What do they require?
    • How should you begin addressing the real-world issues affecting stakeholders?
    • How can you ensure inclusion in service availability and lending decisions?
    • What racial conversations should take place in your institution?
  10. ACH Operators 101
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    • On-Demand
    ACH Operators 101
    Scheduled for 60 minutes including question and answer period.

    ACH expert Jennifer Miller will take a deep dive who the ACH operators are and how they work. You will learn more about their interactions with your financial institution’s transactions.

    Topics Covered

    • Who are the U.S. ACH operators? Where are they located?
    • Why are there two?
    • What role do these ACH operators play?
    • How should you work with them?
    • On-Demand
    ACH Operators 101
    Jennifer A. Miller
    $129.00
  11. Excel At Excel: Create Charts From Data For Banks And Credit Unions
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    • On-Demand
    Excel At Excel: Create Charts From Data For Banks And Credit Unions

    Excel expert Daniel Cotter will show you how to create impressive and informative charts from your data. You will learn how to share information with clear and compelling visual representations.

    Topics Covered

    • How can you create a chart from Excel data?
    • How can you add data labels and titles?
    • How can trendlines help you predict the future?
    • What formatting refinements can you apply to make your charts beautiful?
    • How can you link an Excel chart to other apps and documents?
    • When should you use each type of chart?
  12. Identity Theft Prevention: Your Responsibilities Under The FACT Act
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    • On-Demand
    Identity Theft Prevention: Your Responsibilities Under The FACT Act
    Scheduled for 60 minutes including question and answer period.
    A panel of legal and financial security experts will take you through the fundamentals of recognizing and responding to the ubiquitous identity theft threat. You will learn how to protect your financial institution and your customers/members.

    Topics Covered

    • What are your obligations under the FACT Act?
    • What four elements must you include in your identity theft prevention program?
    • What are the red flags of identity theft that may occur in routine operations?
    • How can you detect red flags?
    • What actions should you take when you suspect identity theft?
    • How will you update your program to reflect new threats?
    • On-Demand
    Identity Theft Prevention: Your Responsibilities Under The FACT Act
    Jim Castagnera, Robert J. Lackie, Leo Castagnera
    $129.00

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