Jennifer A. Miller

Jennifer A. Miller, AAP, APRP, NCP, PMC, has 30+ years in banking, with 19 in software product management, design and consulting, and 7 at a financial institution. Jennifer is Senior Director of Services with UMACHA, managing the compliance and education at the Payments Association. Jennifer is responsible for establishing effective electronic payment compliance services, as well as creating and delivering training programs to drive client satisfaction by balancing regulation with managing market expectations in innovative ways. She is an experienced Cash Management Professional, with progressive leadership experience in Financial Institution and Software Development and a proven track record.

  • Director of Training at UMACHA
  • 25 years of baking experience, most recently in software product management, design, and consulting
  • AAP
  • Works with financial institutions and corporations to provide education and training on electronic payments
  • Focuses on balancing regulation with managing market expectations in innovative ways
Jennifer A. Miller

Courses available by Jennifer A. Miller

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  1. Responding To Risk In A COVID-19 World: Cross-Channel Risk
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    • On-Demand
    Responding To Risk In A COVID-19 World: Cross-Channel Risk
    Banking expert Jennifer Miller will provide an overview of sound risk management practices while focusing on the unique new risks attributed to the pandemic. You will learn how to update your institution’s risk assessment approach to address the latest challenges.

    What You'll Learn

    • What is a risk assessment?
    • What is the difference between risk tolerance and risk appetite?
    • What types of risk exist in the financial industry?
    • How can you identify and mitigate risks?
    • What risks are arising from the COVID-19 pandemic?
    • How can you manage risk with third-party vendors?
    • What are the best strategies to build resilience
  2. ACH Operators 101
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    • On-Demand
    ACH Operators 101
    Scheduled for 60 minutes including question and answer period.

    ACH expert Jennifer Miller will take a deep dive who the ACH operators are and how they work. You will learn more about their interactions with your financial institution’s transactions.

    Topics Covered

    • Who are the U.S. ACH operators? Where are they located?
    • Why are there two?
    • What role do these ACH operators play?
    • How should you work with them?
    • On-Demand
    ACH Operators 101
    Jennifer A. Miller
    $129.00

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