A nationally recognized authority on communication skills and telephone communication for great customer service, Jeannie Davis is the award-winning author of Beyond Hello, A Practical Guide For Excellent Telephone Communication and Quality Customer Service. She is a contributing author in Real World Customer Service Strategies That Work. She is President of Now Hear This, a communications training company. An influential speaker and trainer, Jeannie's respected affiliation with Fortune 500 companies and national associations is testament that her webinars, workshops, seminars, and keynote presentations are beneficial to organizations throughout the country.
President of Now Hear This, a communications training company located in Aurora, Colorado
Influential speaker and trainer
Award-winning author of Beyond Hello, A Practical Guide For Excellent Telephone Communication and Quality Customer Service
Contributing author in Real World Customer Service Strategies That Work
Active 26-year member of the National Speakers Association (NSA)
Chairperson for the Aurora Commission for Older Adults (OCFOA)
Secretary of the Board of Directors for Open Door Youth Gang Alternatives
Nationally recognized communication authority Jeannie Davis will lead this comprehensive series. You will learn how to build a foundation of stellar customer service.
Benefits of Certification
Enhance your interpersonal communication skills
Immediately achieve a higher standard of customer service excellence
Demonstrate your knowledge to managers and colleagues
Earn a prestigious certification and propel your career