Michael Jeffcoat, AAP, NCP, is manager of training at ePayResources. One of Michael’s primary responsibilities is to assist with the development and delivery of ePayResources professional development seminars, teleseminars, webinars, publications. He is an active staff member for the members-only Answerline™ where he assists members in resolving their payments related questions. Currently, Michael is a member of the ePayResources Rules Committee, the Regional Payments Association’s Risk and Compliance Committee, and the Electronic Check Clearing House Organization’s Fraud Subcommittee.
Prior to joining ePayResources Education Services Department, Michael coordinated their front-office operations and lent his organizational and editing skills to the publications department for work on various projects. After transitioning to the education services department, Michael piloted the successful Originator Handbook series of publications written for the corporate Originator.
Michael attained his Accredited ACH Professional (AAP) designation in 2012 and his National Check Professional (NCP) designation in 2014. He previously attended Oklahoma Baptist University where he was enrolled in the School of Music Education.