Deidre G. Ashby, AAP, is a payments education specialist for ePayResources. She helps plan and create relevant presentations and materials, organizes and delivers training classes, workshops, webinars and other training services, that enable employees to improve their skills and knowledge. Her training career began as a member of the Training & Strategic Development team for CIGNA corporation where she created, administered, and delivered training programs for the healthcare organization. Deirdre attained her Accredited ACH Professional (AAP) designation in 2016 and is preparing to continue her accreditations by pursuing the National Check Professional (NCP) designation and the Accredited Payments Risk Professional designation (APRP). She has attended the University of Connecticut, where she was enrolled in the School of Sciences, with a major in biology and a minor in chemistry.