FDCPA Final Rules: How To Prepare And Implement Mandatory Compliance

with
Molly Stull
Live Session
From $149.00
  • November 4, 2021, 2:00 pm   EST
Training Includes:
  • Certificate of Attendance
  • All resources and training materials
  • An on-demand recording will be available after the live presentation.

Nationwide compliance consultant Molly Stull will distill the essential details from these massive documents and explain how to apply them to your institution. You will learn how to prevent conduct that violates the prohibition on harassing, oppressive, or abusive actions during the debt collection process.

Topics Covered

  • What critical terminology and definitions can help you understand the FDCPA?
  • How do multi-channel rules affect emails, text messages, and voicemails?
  • How should you calculate call restrictions?
  • What prohibitions on time and place exist?
  • How should you handle written disputes from a consumer?
  • What are the components of the Model Validation Notice?
  • How should you calculate the timing of a validation notice?
When:
Thursday, November 4, 2021; 2:00 PM Eastern
Scheduled for 60 minutes including question and answer period.

Training Overview

New FDCPA rules take effect November 30. Are you ready?

The new FDCPA rules will take effect on November 30. Before this looming deadline, you need to understand the spirit and intent of the 1007 pages of rules to avoid potential consumer harm through unfair, deceptive, or abusive acts or practices (UDAAP).

You must take steps now to meet the upcoming mandatory compliance date. Your financial institution is required to incorporate these obligations into its policies and procedures.

  • What critical terminology and definitions can help you understand the FDCPA?
  • How do multi-channel rules affect emails, text messages, and voicemails?
  • How should you calculate call restrictions?
  • What prohibitions on time and place exist?
  • How should you handle written disputes from a consumer?
  • What are the components of the Model Validation Notice?
  • How should you calculate the timing of a validation notice?

Who Should Attend?

  • Credit administration staff

  • Collection personnel

  • Loan officers

  • Loan operations personnel

  • Compliance officers

  • Auditors

Expert Presenter

Molly Stull

  • Compliance consultant for Brode Consulting Services, Inc.
  • Conducts consumer compliance reviews and teaches compliance classes across the country
  • 30 years of experience in the financial industry from teller to various management-level positions

For Teams

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