ACH expert Jason Johnson will demystify the return reason codes. You will learn how to eliminate errors and reduce risk.
Topics Covered
- General ACH returns
- Dishonored and contested dishonored returns
- Extended returns, including when to use a Written Statement of Unauthorized Debit (WSUD)
- ACH returns with unusual timeframes
Training Overview
Incorrect ACH Return Reason Codes. Learn the right code for each purpose and reduce risk.
Improper use of return reason codes creates risk for financial institutions. As ACH volume grows, you must master the proper usage, timeframes, and documentation requirements for ACH returns.
You will learn the appropriate use of commonly used (and misused!) return codes during our upcoming webinar:
- General ACH returns
- Dishonored and contested dishonored returns
- Extended returns, including when to use a Written Statement of Unauthorized Debit (WSUD)
- ACH returns with unusual timeframes
Who Should Attend?
- ACH administrators
- Operations officers and managers
- Operations staff
- Back-office personnel
- Compliance officers
- Internal and external auditors
- Risk managers
- BSA/AML professionals
- ACH auditors
- Compliance staff
- Branch managers
- Assistant branch managers
- Bankers
- Tellers
- CTOs
- CISOs
- Information technology managers
- Network administrators
- Security officers
Expert Presenters


Jason Johnson
- Associate Director of Education Services at UMACHA
- Over five years of community banking experience
- AAP
- APRP
- Background as a teller and bookkeeper
- Degree in accounting
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