ACH expert Kim Ellis will share practical steps for handling ACH exceptions. You will learn how to process each type of return and minimize risks for your financial institution.
What You'll Learn
- What three options does an RDFI have for an exception item?
- What process should you follow for ACH returns, dishonored returns, and contested/corrected returns?
- What are the timeframes allowed for each type of return?
- How are Notifications of Change used? What are the risks?
Training Overview
What are your three options for ACH exceptions? Learn the requirements and procedures.
As ACH transactions increase due to the pandemic, exceptions are becoming more common. All operations staff members in financial institutions must understand how to handle ACH exceptions according to the Nacha Rules.
Receiving depository financial institutions in the ACH network have three options for handling exceptions. You need to know those three options and the process to follow for each, including timelines and process flows.
- What three options does an RDFI have for an exception item?
- What process should you follow for ACH returns, dishonored returns, and contested/corrected returns?
- What are the timeframes allowed for each type of return?
- How are Notifications of Change used? What are the risks?
Who Should Attend?
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ACH operations staff
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Operations managers
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Operations training staff
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Backup operations staff
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ACH management and staff
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IT staff
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Internal auditors
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Treasury management professionals
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Compliance officers
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ACH auditors
Expert Presenter
Kim Ellis
- Director of Education at UMACHA
- 17 years of banking experience, focusing on deposit operations and compliance management
- AAP
- Works with business customers in the community bank market
- Provides assistance and support for ACH and cash management services